Your old phone
Share the brand, model, storage, condition and battery health of the phone you are exchanging.
01Your new phone
Pick a phone from our catalogue or tell us the model and budget you have in mind.
02Estimated value
We contact you with an estimated exchange value and the balance payable.
03Inspect & upgrade
Visit the store, we inspect and verify your old phone, confirm the final value and you upgrade.
04Important: any value shared online or over the phone is an estimate. The final exchange value is subject to physical inspection and verification of the device (condition, functionality, battery health, IMEI and ownership) at the store.
Exchange valuation enquiry
Fields marked * are required.
Questions
Exchange FAQs
We consider the model, storage, cosmetic condition, battery health, functionality and current resale demand. The estimate you receive is based on your description; the final value is confirmed only after physical inspection and verification at the store.
Yes. If the inspection finds differences from the details shared – for example hidden damage, a lower battery health or a non-working feature – the value is revised. You are always free to decline.
Often, yes. Select “Needs repair” and describe the issue; we will share what we can offer.
Any phone in our stock. Mention the model you want, or ask us to suggest options within your budget.